Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What kind of warranty comes with Props electronics?
All Props devices include a comprehensive 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer expedited 1-2 day shipping options at checkout for those who need their gear sooner.
What is your return policy for opened electronics?
We offer a 30-day return window. If the item is opened, it must be returned in its original packaging with all accessories included to be eligible for a full refund.
Do you offer international shipping?
Yes, Props ships to over 50 countries worldwide. International delivery times vary by location and typically range from 7 to 14 business days.
Are Props products compatible with all operating systems?
Most of our hardware is cross-platform compatible with Windows, macOS, Android, and iOS. Please check the 'Specifications' tab on individual product pages for specific requirements.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through our financing partners.